First Insurance, Inc. Claims Department has become the client service provider of choice by delivering first-rate administrative solutions to each of the customers we serve. We believe in maintaining a long-term commitment to our customer’s success by assuring accurate and efficient communication between policyholders and their underwriters; intelligently resolving conflicts or issues which may, from time to time, arise from matters of claims and/or policy coverage.First Insurance, Inc. Claims Department oversees every step of the claims and reporting process, focused on reducing the overall cost of risk for clients. The claims team is highly skilled in handling large, complex and catastrophic claims, and provides services to a full spectrum of companies, from large to small, whose needs and exposures consist of workers compensation, general and auto liability, property, aviation, marine, and environmental lines. No matter the location, we provide seamless claims services, tailored specifically for our clients’ unique priorities and circumstances, available anytime.
In keeping with our comprehensive line of client services, the Claims Department acts as:
- Single point of contact for all claim-related matters
- Claims advocate
- Intervention and resolution of issues with adjuster and carrier
- Assistance in negotiations with insurers
- Provider of claims information, claims pending and claim strategy reviews
- Resolution consultation
- Coverage analysis and interpretation
- Litigation and mediation monitoring, with live participation where indicated
First Insurance, Inc. Claims Department’s knowledge of business, industry and risk allows our team to consistently and efficiently achieve claim settlement and resolution. By working closely with underwriters, attorneys, adjusters, appraisers and surveyors, First Insurance, Inc. dispenses the very best for our clients. We take your risk, you reap the rewards.